Refrigerator ice makers and home ice machines
Ice Maker Repair in Wesley Chapel, FL
Is the bin empty, or is there ice that will not dispense? Those are different service calls. Tell us what you see and whether the ice maker is inside a refrigerator or is a separate undercounter machine.
What customers say about us
4.9 out of 5 from 155 reviews on Google
Read all customer reviews
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Anton was very politely and professional.
Wanda R.Google review -
The company responded quickly. The technician provided clear and thorough explanations, and the repair was completed that same day—they even had the necessary parts on hand. The price was very reasonable—half the cost of the previous company we had called. They explained everything in detail and sent an invoice that included warranty information and a timeline for the work. I will definitely recommend them to everyone I know as a reliable company. We are in the 33545 zip code area.
Татьяна Л.Google review -
SoS to the rescue. Fast efficient service. Very knowledgeable of G.E. Appliances. Quick diagnostic test and then ordered parts. Two days later my microwave was bavk in working order .
Pamela B.Microwave Repair -
The service technician did an amazing job servicing the dishwasher. Very fast service at a reasonable price. Would definitely recommend the company and technician.
Henry M.Dishwasher Repair -
I had very little hope of repair on this very old washing machine. I called SOS and Anton showed up the same day. Gave me a very reasonable estimate, diagnosed it in less than five minutes, and ordered the part. Three days later he showed up and had it working in 30 minutes. I cannot express how happy I am. he did an excellent job was completely professional and will definitely call if I have any more problems. Highly highly recommend this company and Anton.
Sheila N.Washer Repair -
Fast service! Called in the morning about my dryer that was not getting hot. That evening Micheal came over and fixed in in less than an hour. He even had the part we needed with him. Great service!
Ashley A.Dryer Repair -
Great, fast and efficient service!
ShaynaGoogle review -
Very professional and pleasant experience. He even provided recommendations for new washer should we decide to not use him and go ahead with the repair.
Thomas B.Washer Repair -
Anton was extremely professional and was able to complete the repair immediately. They are fast and professional.
Robert D.Google review -
Anton was great and professional fixed our dryer in the same time day! 10/10
Brianna J.Dryer Repair - Read customer reviews from our customers on Google
Find the point where ice production stops
An ice maker must receive water, freeze it and release the finished ice. A problem at any one of those stages can leave the same empty bin. We check the sequence before recommending a replacement assembly.
In a refrigerator, the ice compartment must also receive enough cooling. A working water dispenser does not prove that water reaches the ice mold, because the outlets and controls can be separate.
A standalone clear-ice machine adds another system: water circulates over a freezing surface and excess water must drain away. Its circulation pump and drain pump perform different jobs, and some installations use gravity drainage instead.
What is happening at the ice maker?
No water reaches the mold
Signs
The refrigerator is cold but the ice tray stays dry.
How we narrow it down
The supply, filter where equipped, inlet-valve circuit and fill tube. A frozen tube also needs its underlying cause checked.
Ice freezes but is not released
Signs
Cubes remain in the mold through repeated cycles.
How we narrow it down
The harvest mechanism, temperature sensing and controls. Designs differ: not every ice maker uses the same heater or ejector arrangement.
The bin is full but dispensing fails
Signs
Ice is present, yet nothing comes through the door.
How we narrow it down
The bucket engagement, auger drive, chute and dispenser controls. Replacing the ice-making assembly may not address this complaint.
Water spills or ice forms in sheets
Signs
Water escapes the fill area or freezes around the bin.
How we narrow it down
Fill quantity, a valve that does not close properly, tube alignment and unwanted warm-air entry. The location of the water matters.
A separate machine makes poor ice
Signs
Cubes are incomplete or output falls despite available water.
How we narrow it down
The circulation pattern, jets where equipped, scale, controls and cooling cycle. Cleaning and replacing a failed part are different recommendations.
An undercounter machine stops with water inside
Signs
Water collects in the bin or the machine shuts down.
How we narrow it down
The drain route, any installed drain pump and its controls. A gravity-drain model does not have a pump to replace.
Why we check cooling before condemning the ice maker
A refrigerator can feel cold enough for groceries while the ice compartment is too warm for normal production. Depending on the design, that compartment relies on freezer air, a dedicated fan or another cooling arrangement.
We check the relevant temperature and air path together with the ice maker's operating sequence. A stalled ice cycle caused by inadequate cooling will not necessarily improve when a new ice maker is installed.
Two pumps with different jobs
| Component | Its role | A possible complaint |
|---|---|---|
| Circulation or spray pump | Moves water across the freezing surface on machines that use recirculation. | Incomplete ice formation or a weak water pattern. |
| Drain pump, where installed | Moves drain water out when the installation cannot rely on the specified gravity route. | Water accumulation, interrupted operation or a drainage fault. |
We identify the machine and installed drainage arrangement before ordering either pump.
A new filter is useful information, not a complete diagnosis
Tell us if production stopped immediately after a filter change, plumbing work or moving the refrigerator. The correct filter, its seating and any disturbed supply line become relevant checks.
Small cubes can accompany inadequate filling, but their appearance alone cannot distinguish low supply flow from a valve, fill-time or cooling problem. We trace the water path and observe the cycle for the model involved.
Send these details with your service request
- The refrigerator or standalone ice-machine model number.
- Whether the mold is dry, full of water or holding frozen cubes.
- Whether the dispenser still delivers water and whether ice is present in the bin.
- The exact displayed code or flashing-light pattern, without clearing it first.
For a wider cooling problem, see refrigerator repair. If the trouble began with a new water connection, our refrigerator installation page covers that service.
Ice maker brands we repair
Appliance repair discounts and coupons
Save on appliance repair in Wesley Chapel, Tampa and nearby cities. Pick an offer and mention it when you book.
$40 off Two appliances in one visit
20% off Preventive appliance maintenance
$30 off Senior appliance repair discount
Special pricing Appliance repair for landlords and property managers
$69 credited Diagnostic fee credited toward your repair
Other Appliance Repair Services
Areas we serve
Our technicians are based in Wesley Chapel and cover 21 communities across Pasco, Hillsborough, Pinellas and Citrus counties.
- Wesley Chapel
- Tampa
- Brandon
- Cheval
- Citrus Park
- Dade City
- Dover
- East Lake
- Homosassa
- Keystone
- Land O' Lakes
- Lutz
- Odessa
- Oldsmar
- Plant City
- San Antonio
- Seffner
- Trinity
- Valrico
- Westchase
- Zephyrhills
Neighborhoods
- New Tampa
- Tampa Palms
- Seven Oaks
- Connerton
Our base in Wesley Chapel Communities we serve
Don't see your community? We serve nearby areas too. Call (786) 650-0707 and ask.
Questions about filling, harvesting and dispensing
Often the affected part is a separate valve, sensor, fan, ice-making assembly or dispenser component. We confirm the failed part and whether a compatible replacement is available before quoting the work.
No. Test procedures differ by model, and repeated forced cycles can add water or jam a mechanism. Save the code or symptom and use only the procedure in the appliance instructions.
Startup time and the time needed to fill a bin depend on the model, installation and initial temperature. Check the manufacturer’s startup instructions. Tell us when the machine was installed and whether any ice has formed.
Many clear-ice machines use an insulated storage bin rather than a refrigerated freezer compartment, so some melting and drainage are expected. Unusual loss of ice, standing water or falling production needs an inspection.
Yes. Include the brand, model and whether it drains by gravity or has a pump, if you know. We also need access to the machine and its water and drain connections.
