What customers say about us

4.9 out of 5 from 155 reviews on Google

Read all customer reviews
SOS Appliance Repair mascot pinning up customer review notes
  • He came and fixed my dishwasher the next day, having all available parts and quickly identifying the issue. Service - outstanding. Timeliness - amazing. Price - extraordinarily reasonable. I will be using for any and all appliance repairs!

    Nicole N.Dishwasher Repair
  • The service technician did an amazing job servicing the dishwasher. Very fast service at a reasonable price. Would definitely recommend the company and technician.

    Henry M.Dishwasher Repair
  • Very good

    Emmanuel E.Google review
  • Fantastic business! Great communication, and reasonable pricing and only a $69 diagnostic fee. Will use again.

    Cindy S.Google review
  • Great guy, came, very professional spoke very respectful great job in a timely manner will call him again when I need him would recommend him to everyone

    Lisa S.Google review
  • I found Anton to be very professional, honest, and efficient. I found him through yelp projects and he was the first one to contact me. He quickly diagnosed the issues with my fridge and had it fixed in an hour or so. I highly recommend Anton for any appliance repairs!

    Jennifer L.Refrigerator Repair
  • The technician was friendly and professional. He worked fast to fix my washer on a Friday evening.

    Phil B.Washer Repair
  • We had an under-counter ice maker that had been down for a couple of weeks, and replacing it would have been very expensive. Antony responded quickly, was clear and upfront about scheduling, and performed a thorough diagnostic that identified a failed pump. He ordered the part right away and completed the repair much faster than we typically experience with appliance services. We own several properties and deal with repairs regularly, and Antony truly stood out. He was knowledgeable, efficient, respectful of our time, professional, and friendly. He cleaned up after himself and delivered exactly what he promised. Highly recommend.

    Robert G.Ice Maker Repair
  • Did a awesome job and was done quickly. Thank you.

    William W.Google review
  • My dishwasher broke a couple of days ago, so I reached out to Anton for help installing a new one. He showed up the same day, removed the old unit, installed the new one, and even included a warranty. He left everything clean and tidy, and the new dishwasher is working great. Super fast and professional service — highly recommend!

    Oksana K.Dishwasher Installation
  • Read customer reviews from our customers on Google
Chrome Kohler K-9110 dishwasher air gap on a stone sink deck

Did the water stay or come back?

A tub that never empties and one that refills later need different checks. During a drain complaint, we consider both the dishwasher and the route to the household drain.

Describe what happened after the last cycle and whether the kitchen sink also drains slowly. Mention a recent disposal replacement or appliance move. A clear filter does not rule out a restriction farther along the route.

Water on the floor needs a separate leak investigation. Stop using a leaking appliance and arrange an inspection.

The timing helps narrow the search

Water remains after the cycle

Signs

More water remains than is normal for this model.

What we investigate

Filter condition, the drain route and whether the drain stage completed.

Water returns later

Signs

The tub empties, then water appears while the appliance is idle.

What we investigate

When it returns, its appearance and its relationship to sink use or water supply.

Trouble began after installation

Signs

The first drain fails after a disposal replacement or dishwasher move.

What we investigate

The disposal inlet, hose routing and connections disturbed during the work.

A hum without much movement

Signs

A motor sound occurs but little water leaves.

What we investigate

A restriction and pump condition. The technician checks both before naming the failed part.

The expected drain stays silent

Signs

There is no familiar drain sound at the expected point.

What we investigate

Cycle status, door input, wiring and pump control before condemning the motor.

Water spills from the air gap

Signs

Water comes out of the small fitting beside the faucet.

What we investigate

The air gap and its outlet route to the disposal or drain connection.

A little retained water can be normal

Some dishwashers retain water in the sump after a completed cycle. The normal level depends on the model and filter design. Water that is new, excessive or accompanied by a drain warning needs closer attention.

Compare the result with your model instructions. We do not diagnose a failed pump from a photograph of a damp sump alone.

An interrupted wash is different

If the cycle stopped before draining, the water may be a consequence of that interruption. Record the exact display message and the stage that stopped.

Other start, wash and control complaints are covered by our dishwasher repair service.

Follow the route beyond the filter

Inside the tub

Inspect the model-specific filter and sump arrangement. On accessible designs, a loose pump cover or debris can also affect drainage.

Through the hose

Check reachable sections for kinks and restrictions. A hose can be pinched when an appliance is moved back into its opening.

At the sink connection

Inspect the air gap where equipped, its discharge hose and the disposal or waste connection. A slow household drain may need plumbing work.

Why a new disposal belongs in the conversation

A new disposal may have a sealed dishwasher inlet that must be opened when a dishwasher is connected. If the problem started immediately after replacement, tell us before the visit.

The disposal connection method varies by generation. We follow the instructions for the installed model. Leave disconnection and plug removal to the installer or service technician.

What the repair can involve

Clear an accessible restriction

Remove the obstruction from the affected serviceable part and check drainage again. A cleaned filter does not confirm that the whole route is open.

Correct a connection

Address a damaged hose or incorrect appliance connection within the agreed scope. Required routing comes from the model instructions and applicable installation requirements.

Replace a confirmed failed part

Explain the finding and estimate before replacing a pump or other component. A drain code alone is not a parts order.

Useful observations before the appointment

Save the exact code, the full model number and a photo of the water level if you can take it without reaching into the appliance. Tell us if the sink is slow, water returns overnight or the problem followed recent work.

Keep chemical drain cleaner out of the dishwasher. Follow your own manual for removable-filter care, and disconnect power before maintenance. Do not reach blindly into the sump, where broken glass may be present.

Clear access to the dishwasher and sink cabinet. Leave the built-in appliance secured in place. Shared appointment terms are on the main dishwasher service page.

Dishwasher brands we repair

GE Appliances logo
Bosch logo
Whirlpool logo
Samsung logo
Frigidaire logo
LG logo
Maytag logo
Kenmore logo
Miele logo
Thermador logo

Appliance repair discounts and coupons

Save on appliance repair in Wesley Chapel, Tampa and nearby cities. Pick an offer and mention it when you book.

Areas we serve

Our technicians are based in Wesley Chapel and cover 21 communities across Pasco, Hillsborough, Pinellas and Citrus counties.

Neighborhoods

  • New Tampa
  • Tampa Palms
  • Seven Oaks
  • Connerton

Our base in Wesley Chapel Communities we serve

Don't see your community? We serve nearby areas too. Call (786) 650-0707 and ask.

Pasco Hillsborough Pinellas Wesley Chapel Tampa Zephyrhills Dade City San Antonio Land O' Lakes Lutz Odessa Cheval Trinity Keystone East Lake Citrus Park Westchase Oldsmar Brandon Seffner Dover Valrico Plant City Homosassa ↑ 40 mi New Tampa Tampa Palms Seven Oaks Connerton
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Questions about dishwasher drain problems

Does standing water always mean a bad pump?

No. Some retained sump water is normal, depending on the model. Excess water can also result from a restriction, a connection issue or a cycle that stopped before draining.

Why does water return after the dishwasher has drained?

Tell us whether it follows sink use or appears independently. The timing separates drain backflow from incoming water.

Should I keep running the drain cycle until it clears?

Repeated attempts do not identify the cause. Follow the model instructions for cancellation, record what happens and arrange service if the problem persists. Stop using the machine if it leaks.

Can you tell which part failed from E24 or another drain code?

A code identifies a condition to investigate and varies by model. For example, Bosch drain guidance includes restrictions and pump-cover issues. We confirm the full model and inspect before choosing a part.

What if the kitchen sink is also blocked?

Mention it when booking. A household drain problem may require a plumber. Replacing the dishwasher pump would not clear that pipe.

Do all dishwashers need the same drain-hose height?

No. Follow the appliance installation instructions and applicable local requirements. An air gap and a high loop are different arrangements. We do not prescribe one universal height.

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