What customers say about us

4.9 out of 5 from 155 reviews on Google

Read all customer reviews
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  • We appreciate Anton's "know-how" and speed as he worked to get our washing machine repaired. Great job!

    Rachel B.Washer Repair
  • Anthony fixed a washer and dishwasher with professionalism and focus. He appeared very experienced and knowledgeable.

    Joseph S.Washer Repair
  • I had very little hope of repair on this very old washing machine. I called SOS and Anton showed up the same day. Gave me a very reasonable estimate, diagnosed it in less than five minutes, and ordered the part. Three days later he showed up and had it working in 30 minutes. I cannot express how happy I am. he did an excellent job was completely professional and will definitely call if I have any more problems. Highly highly recommend this company and Anton.

    Sheila N.Washer Repair
  • Anthony was amazing. Fixed my washer machine in no time. Very impressed

    Nneka C.Washer Repair
  • Excellent service very professional fixed both my refrigerator and my washer. At a great price. I thought I was going to have to buy new ones. Yes I would recommend them to my friends

    Virgil S.Refrigerator Repair
  • Great job, quick response and very reasonable. 34543

    Eileen F.Google review
  • Anton showed up on time and got right to work. Diagnosed my refrigerator ice maker problem and completed the job. Happy to report all is working properly! Would definitely recommend their services.

    Claire T.Ice Maker Repair
  • Outstanding Service!! Superior knowledge and experience!! Reasonably affordable (& Honest 😃)

    HelloGoogle review
  • Anton is awesome and very knowledgable. He is highly recommended!

    D C.Google review
  • Came out on a Saturday. Fixed my stove and helped save Sunday dinner

    Michael N.Stove & Cooktop Repair
  • Read customer reviews from our customers on Google
White LG WM5500HWA washer with open left-hinged door and empty drum

Listen to the machine. Then test the cause.

A rattle during pump-out, a scrape on every drum turn or a door that catches before it closes gives us a useful starting point. We check when the symptom appears and which parts are involved before recommending a replacement.

LG front-loaders, top-loaders, WashTower units and SideKick pedestal washers have different access points and components. Send the full model number with your booking, and mention anything stacked above or installed below the washer. For shared access to both machines, see stackable washer and dryer repair.

What your LG does before it stops

Hums but leaves water inside

Signs

The drum stays wet after the drain stage, sometimes with a drainage message.

What we investigate

An obstruction, restricted hose or pump problem. Pump noise alone does not establish that water is moving.

Drains, then struggles to spin

Signs

Water leaves but the load stays heavy, or the machine repeatedly tries to balance it.

What we investigate

Load distribution and cabinet stability, followed by suspension, mechanical drag and the drive system where indicated.

The door needs lifting to close

Signs

The latch misses its opening or the door rubs against the front.

What we investigate

Hinge mounting, wear and alignment before treating the symptom as an electrical lock failure.

Scrapes or rumbles as the drum turns

Signs

The sound changes with drum speed rather than occurring only during pump-out.

What we investigate

A trapped object, contact between moving parts or bearing-related wear. We locate the sound before proposing major work.

Detergent remains in the dispenser

Signs

Laundry comes out poorly washed, or the dispenser behaves differently from before.

What we investigate

The dispensing system installed to this model: settings, residue, water delivery and the relevant components.

A blocked filter and a failed pump are different jobs

On an LG front-loader with an accessible pump filter, debris can restrict drainage without the pump itself being defective. If the path is clear and the fault persists, the pump and its electrical supply need checking.

Opening a filter while the drum still holds water can flood the floor. The model procedure includes draining the remaining water first. Our visit also checks the filter seal and seating before the machine goes back into use.

A sagging door can imitate a lock fault

A latch must arrive at the lock in the right position. If the hinge has play or the door needs lifting, replacing the lock alone can leave the original problem in place.

We examine the mounting and door fit, then test the locking function. The rubber boot is checked for damage or trapped clothing. A torn seal, worn hinge and failed lock are separate findings.

Direct Drive does not identify the failed part

The motor name on the cabinet describes the design. It does not tell us what failed. A drum that will not turn can involve mechanical resistance, a connection, a sensor or the drive electronics. The technician checks the relevant system instead of ordering a motor from the error message alone.

If the repair points toward a major drum or tub assembly, we explain the required work and estimate before you decide. The motor warranty printed on a machine does not automatically cover the whole repair. Coverage depends on the purchase, component and warranty terms.

Useful clues beyond an error code

A short video of the sound

Record it from a safe distance if it happens during normal use. Tell us whether it occurs while filling, washing, draining or accelerating. Do not run a leaking or violently shaking machine to capture it.

The exact display message

Newer LG models may display words rather than a familiar two-letter code. A photo preserves the wording and avoids confusing a control setting with a fault.

A dispensing or app change

Mention a new detergent, changed dose setting or recent ThinQ notification. This helps distinguish a delivery problem from a change in how the washer is being used.

Manual dispensing, ezDispense and ThinQ

Some LG models have a manual detergent drawer. Others add ezDispense reservoirs. On an equipped model, the dose settings and condition of the dispensing path matter. We identify which system is installed before assuming a drawer problem means the same repair.

ThinQ or Smart Diagnosis information can help describe the complaint, but it does not replace an inspection of a leak, loose door or obstructed drain. Save the message for the visit. You do not need to set up Wi-Fi just to request service.

Washer brands we repair

LG logo
Samsung logo
Whirlpool logo
Maytag logo
GE Appliances logo
Speed Queen logo
Kenmore logo
Bosch logo
Miele logo
ASKO logo

What you get with every repair

90-day labor warranty

Labor on every repair is covered
for 90 days. Parts carry the
manufacturer warranty, 1 to 12 months.

Repair warranty stamp

No hidden fees,
upfront prices

You approve the price
before we start the repair.

Hands holding a dollar sign

One team for every
appliance at home

Repair, maintenance and installation
for most major appliance brands.
Send the model and describe the work you need.

Technician repairing a dishwasher with the homeowner

Appointments and replacement parts

Ask about available appointments. Completion depends on the fault and availability of the required parts.

SOS technician next to a service van stocked with parts

Appliance repair discounts and coupons

Save on appliance repair in Wesley Chapel, Tampa and nearby cities. Pick an offer and mention it when you book.

Areas we serve

Our technicians are based in Wesley Chapel and cover 21 communities across Pasco, Hillsborough, Pinellas and Citrus counties.

Neighborhoods

  • New Tampa
  • Tampa Palms
  • Seven Oaks
  • Connerton

Our base in Wesley Chapel Communities we serve

Don't see your community? We serve nearby areas too. Call (786) 650-0707 and ask.

Pasco Hillsborough Pinellas Wesley Chapel Tampa Zephyrhills Dade City San Antonio Land O' Lakes Lutz Odessa Cheval Trinity Keystone East Lake Citrus Park Westchase Oldsmar Brandon Seffner Dover Valrico Plant City Homosassa ↑ 40 mi New Tampa Tampa Palms Seven Oaks Connerton
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Questions about an LG repair visit

No. A motor-related message points to the area to investigate. Testing shows which part needs replacing. We check the particular model and the conditions under which the drum stops.

Yes. Tell us about the lifting or rubbing when booking. Door alignment and hinge play need inspection alongside the latch and lock. Forcing the door can add damage.

No. The accessible front pump filter shown in many LG instructions belongs to particular front-load designs. Do not remove panels on a top-loader expecting to find the same arrangement.

No. Settings, residue and the contents of the reservoirs can affect dispensing. We check those conditions and the delivery path before recommending a component.

Both are useful if available. The model label identifies the washer and its parts. The ThinQ result records what the machine reported. A description of the visible symptom is useful even without the app.

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