What customers say about us

4.9 out of 5 from 155 reviews on Google

Read all customer reviews
SOS Appliance Repair mascot pinning up customer review notes
  • Very professional and pleasant experience. He even provided recommendations for new washer should we decide to not use him and go ahead with the repair.

    Thomas B.Washer Repair
  • The technician was friendly and professional. He worked fast to fix my washer on a Friday evening.

    Phil B.Washer Repair
  • Anthony was amazing. Fixed my washer machine in no time. Very impressed

    Nneka C.Washer Repair
  • I had a part replaced in my washing machine, and I was very pleased when Anthony arrived and was very professional, and took the time to explain what all I had needed to be done was very efficient. I would recommend him to my friends and family a real five star company

    Patricia S.Washer Repair
  • Our technician Anton was great and flexible as I had to reschedule last minute but he was patient and understanding. Anton was honest regarding the refrigerator’s issue and the repairs are working well so far. The company has a quick response time.

    Roxana M.Refrigerator Repair
  • Anton came to repair my refrigerator. He replaced the ice maker and, as a complimentary service, cleaned the cooling system coils. I am very happy with the service, and my refrigerator is now working perfectly. Anton was very polite, explained everything clearly, and answered all of my questions. This is the second time I have used his services, and once again I am very satisfied with the quality of his work. I highly recommend him and will definitely call him again in the future.

    Анна Р.Ice Maker Repair
  • Great service. Anton does a great job. He’s very knowledgeable and professional!

    Susan D.Google review
  • Antony was very professional, courteous and honest. He diagnosed and fixed my issue and I thought his price was fair. Would highly recommend.

    Robin N.Google review
  • Anton was amazing, came over fast and repaired the dishwasher. Great service and fair price

    Jimmy J.Dishwasher Repair
  • Excellent service. Prompt repair. Highly recommend.

    Karl S.Google review
  • Read customer reviews from our customers on Google
Closed lower service hatch and door on a Samsung WF53BB8700AV washer

Read the model number along with the error code

Photograph the display and model label before clearing an error. Tell us whether the washer stopped while filling, washing, draining or accelerating into spin. Those details help distinguish a recurring failure from an interrupted cycle.

A front-loader with a removable pump filter, a top-loader and a FlexWash with two wash sections do not share every service procedure. We identify the equipment first, then narrow the fault using the symptoms you report.

What happened before the cycle stopped?

Water remains after washing

Signs

The door stays locked and the load sits in water.

What the diagnosis separates

An obstructed drain path, a pump that does not move water and an incorrect water-level reading require different repairs.

Water escapes near the drawer

Signs

The cabinet becomes wet below the detergent dispenser.

What the diagnosis separates

We trace the water at the dispenser, its removable inserts and housing before treating a nearby puddle as a door-seal leak.

The load never gets properly wet

Signs

The cycle starts but little water reaches the clothes.

What the diagnosis separates

The supply, inlet path and level detection are checked against the model. Replacing a valve without checking its supply can leave the original problem unresolved.

Spin repeatedly gives up

Signs

The machine tries to accelerate, slows down and tries again.

What the diagnosis separates

Load distribution is separated from persistent installation, suspension or drive faults. Note whether it happens with every load or one particular item.

The door will not engage

Signs

Closing the door does not let the cycle begin.

What the diagnosis separates

We inspect alignment and the locking system. Additional doors on equipped models need their own checks.

The machine stops without visible damage

Signs

A code returns although the cabinet is dry and the drum appears clear.

What the diagnosis separates

The exact message and model guide testing of sensors, wiring, supply and controls. An apparently normal exterior does not identify the failed part.

Your Samsung code: where diagnosis begins

4C / 4E / nF

Water supplyWater is not entering correctly.

5C / 5E / nd

DrainageWater is not draining correctly.

LC / LE / 1C

Leak or level sensingLeakage or water-level detection.

dC

Check your modelDoor or load balanceThe meaning changes between models.

3E

Check your modelMotor or supply voltageThe model determines which system to test.

BE2 / 8E2

Check your modelButton or vibration sensorUse the manual for the complete model number.

Check the full model manual and Samsung code guidance. A code identifies a condition. It does not by itself prove that a particular component needs replacing.

A dispenser leak is a different job from a drain blockage

Removing the detergent drawer gives access to its inserts and the dispenser recess. Inspection can distinguish residue around the inserts from damage to the drawer itself. Water escaping from inside the dispenser housing calls for a different check than a cracked removable tray.

Some Samsung front-loaders provide a small service hatch for the drain filter. That access should not be assumed to exist on every Samsung washer. A clear filter also does not prove that the pump or the remaining drain path works.

A useful fault history

Note the selected cycle, what was in the drum, when the message appeared and whether water remained. A short video of the sound or repeated spin attempt can help if it was captured without moving or opening the machine.

A useful model photo

Send a readable photo of the complete model label so we can identify the service information and compatible parts. On a machine with multiple washing compartments, tell us which section is affected.

When the same message returns

Record whether the symptom returned immediately or at a later stage. Repeated resets can hide that distinction. Stop using a leaking or abnormally operating washer and arrange diagnosis.

For general visit terms see washer repair. Problems that began after installing or relocating the appliances can also require an installation check.

Washer brands we service

Samsung logo
LG logo
Whirlpool logo
Maytag logo
GE Appliances logo
Speed Queen logo
Kenmore logo
Bosch logo
Miele logo
ASKO logo

Appliance repair discounts and coupons

Save on appliance repair in Wesley Chapel, Tampa and nearby cities. Pick an offer and mention it when you book.

Areas we serve

Our technicians are based in Wesley Chapel and cover 21 communities across Pasco, Hillsborough, Pinellas and Citrus counties.

Neighborhoods

  • New Tampa
  • Tampa Palms
  • Seven Oaks
  • Connerton

Our base in Wesley Chapel Communities we serve

Don't see your community? We serve nearby areas too. Call (786) 650-0707 and ask.

Pasco Hillsborough Pinellas Wesley Chapel Tampa Zephyrhills Dade City San Antonio Land O' Lakes Lutz Odessa Cheval Trinity Keystone East Lake Citrus Park Westchase Oldsmar Brandon Seffner Dover Valrico Plant City Homosassa ↑ 40 mi New Tampa Tampa Palms Seven Oaks Connerton
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Booking a Samsung washer diagnosis

Should I order a part from an online code list?

Wait for model-specific diagnosis. The same displayed characters can have different meanings, and several faults can produce the same symptom. Send the code and model label when booking.

Can you investigate a leak without an error code?

Yes. Describe where water first appears and at which point in the cycle. A dispenser leak, door leak and internal hose leak need to be traced separately.

Does an empty filter rule out a drainage problem?

No. A clear accessible filter rules out debris at that location only. The rest of the water path and pump operation still need to be assessed.

What should I send for an AddWash or FlexWash problem?

Include the full model label, a photo of the affected door or wash section and the exact message. Tell us whether the other section still operates.

What if the error disappears before the visit?

Keep the photo and a note of the cycle stage. An intermittent fault may need to be reproduced under the same conditions. A clear display at arrival does not erase the earlier symptom.

Updated

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