On-site service for upper and lower freezer layouts
Top & Bottom Freezer Refrigerator Repair in Wesley Chapel, FL
A sheet of ice under the basket and a refrigerator that clicks without cooling point to different systems. SOS investigates the cause and repairs your top-freezer or bottom-freezer refrigerator at home.
What customers say about us
4.9 out of 5 from 155 reviews on Google
Read all customer reviews
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My refrigerator went out and I got an appointment the next day. Anton was here on time and diagnosed the problem. ordered the parts while he was still here. Next day, I got a call and he was here on time again and now I am up and running. And at a fair price
Brant C.Refrigerator Repair -
Had a great experience getting my ice-making fridge fixed. The technician came the same day, quickly found the issue, and fixed everything right on the spot. He had the necessary parts with him, worked neatly, and gave a solid long-term warranty. It’s clear he knows his job well. Everything works perfectly now — fridge’s back to making ice like new. Definitely someone you can rely on.
Maksim B.Refrigerator Repair -
Fast service! Called in the morning about my dryer that was not getting hot. That evening Micheal came over and fixed in in less than an hour. He even had the part we needed with him. Great service!
Ashley A.Dryer Repair -
Fantastic business! Great communication, and reasonable pricing and only a $69 diagnostic fee. Will use again.
Cindy S.Google review -
Came in first thing in the morning, diagnosed the issue accurately and fixed our dishwasher without any problem. High recommend and will definitely use the company again for my needs.
Joseph S.Dishwasher Repair -
Anton was exceptional thoughtful and knowledgable. Very efficient and respectful
Robert R.Google review -
Anthon was awesome and professional. He knew exactly how to repair the washer. He even came on a Sunday as the washer was leaking. Definitely recommend Anthon.
Lisa F.Washer Repair -
Anton was available immediately when I needed him, got the OEM parts, and fixed my washer within 30 min after having an unbalanced loud, rocking washer for a few months. His prices are great and I’ll just say what he charged me was about what the manufacturer was going to charge me just for the diagnostic. I’ll be using him for all my future appliance repairs. Small businesses all day!
MBW0115Top Load Washer Repair -
Anton is amazing. Fairly price and quick repairs. I had him called for 2 of our appliances and he was able to come in quickly. Highly recommend him.
Megha V.Google review -
Anthony was able to come out on the weekend, was very prompt, and quickly diagnosed our issue. Would definitely recommend him and his company.
gerokeymasterGoogle review - Read customer reviews from our customers on Google
Where the ice forms helps narrow the search
Hard ice across the freezer floor is different from a snowy layer on the rear wall. Water that cannot leave through the defrost drain can freeze below the baskets. Frost around the cooling surfaces can interfere with airflow.
We look at where the buildup starts, whether both compartments have warmed, and what happened before the problem appeared. Those clues guide the inspection without turning a visible symptom into a guessed replacement part.
If the refrigerator stays warm without ice buildup, we check the starting components, controls and cooling system as indicated by the symptoms.
Describe the pattern you are seeing
A hard layer of ice below the basket
Signs
The freezer still freezes, but a flat sheet of ice keeps returning on its floor.
Diagnostic focus
The defrost water path and drain outlet, with checks for other sources of water before clearing a blockage.
Frost spreads across the rear wall
Signs
A snowy coating grows thicker and cooling becomes less even.
Diagnostic focus
Air entering through the seal, airflow and the automatic defrost system. The visible frost alone cannot identify a heater or sensor failure.
Clicking followed by silence
Signs
The light works, but repeated clicks accompany rising temperatures.
Diagnostic focus
Whether the compressor is being commanded to run, its starting components where equipped, and the compressor itself.
Food freezes near a refrigerator vent
Signs
Items beside an air outlet freeze while other shelves seem normal.
Diagnostic focus
Package placement, control positions and air distribution before assuming the thermostat is defective.
A garage refrigerator changes with the weather
Signs
Cooling becomes unreliable during unusually hot or cool conditions.
Diagnostic focus
The operating range and settings specified for that model, alongside checks for an actual equipment fault.
Melting the ice does not explain why it formed
During automatic defrost, meltwater should leave the cold compartment through a drain. If that route is blocked, the water can collect and freeze again. Removing the sheet of ice may restore space under a basket without restoring drainage.
Access depends on the refrigerator. Some bottom-freezer repairs require removing baskets, the drawer assembly and an internal cover. The drain path has to be checked after clearing it, then the removed parts refitted. A recurring puddle should also be traced before it is blamed on the drain.
A click is a clue, not a compressor verdict
On refrigerators with a conventional compressor start device, a fault in that small assembly can prevent a start. A compressor fault can produce similar symptoms, and models with inverter-driven compressors use a different arrangement.
For example, the GE GTS22KGNBRWW uses an overload/PTCR starting assembly at the compressor. It is accessible through the lower rear machinery compartment. Replacing it does not require removing the compressor or disconnecting refrigerant tubing. Testing determines whether that assembly is actually responsible.
Two controls may do different jobs
On some top-freezer refrigerators, one control regulates cooling while another changes how cold air is shared between compartments. Moving both to their coldest positions can make the symptoms harder to interpret.
Use the recommended starting positions in the model manual and record the existing settings before changing them. Keep packages clear of the air openings. A persistent imbalance after those checks calls for diagnosis.
A kitchen refrigerator is not automatically garage-ready
Check the permitted room-temperature range for the exact model. Some refrigerators have a specific garage setting. Others are intended for indoor conditions only. Freezer position and cabinet size do not establish that rating.
When booking service for a garage unit, mention where it stands and whether the problem follows a weather change. That helps distinguish installation conditions from a failed component.
Tell us what happened before the temperature changed
A recent move, a control adjustment, ice that returned after thawing, or clicking recorded before the cooling stopped can help us reconstruct the problem. Include the model number and any temperature readings you already have. Keep covers in place until the service visit.
For diagnostic charges, coverage and repair estimates, visit our main refrigerator repair page. If the appliance has no fresh-food compartment, use standalone freezer repair.
Top-freezer and bottom-freezer brands we repair
Appliance repair discounts and coupons
Save on appliance repair in Wesley Chapel, Tampa and nearby cities. Pick an offer and mention it when you book.
$40 off Two appliances in one visit
20% off Preventive appliance maintenance
$30 off Senior appliance repair discount
Special pricing Appliance repair for landlords and property managers
$69 credited Diagnostic fee credited toward your repair
Other Appliance Repair Services
Areas we serve
Our technicians are based in Wesley Chapel and cover 21 communities across Pasco, Hillsborough, Pinellas and Citrus counties.
- Wesley Chapel
- Tampa
- Brandon
- Cheval
- Citrus Park
- Dade City
- Dover
- East Lake
- Homosassa
- Keystone
- Land O' Lakes
- Lutz
- Odessa
- Oldsmar
- Plant City
- San Antonio
- Seffner
- Trinity
- Valrico
- Westchase
- Zephyrhills
Neighborhoods
- New Tampa
- Tampa Palms
- Seven Oaks
- Connerton
Our base in Wesley Chapel Communities we serve
Don't see your community? We serve nearby areas too. Call (786) 650-0707 and ask.
Questions about recurring ice and cooling changes
Not necessarily. A blocked drain can leave meltwater on the floor even when defrost heat is working. Ice location and a check of the water path help distinguish that from a defrost-system fault.
If ice or water keeps collecting, arrange an inspection. Leave covers in place and avoid pouring water into an unidentified opening.
No. On applicable models, the start device or its connections may be involved. The compressor and its electrical supply still need testing before we can identify the failed part and give an estimate.
Food directly in the cold airflow can freeze even when the rest of the compartment is warmer. Move sensitive items away from the outlet and check the model-specific settings. If the uneven temperature persists, report which shelves are affected.
Yes. Include the model number and garage location in the booking details. We check the applicable operating range as part of understanding the complaint. A repair cannot make an indoor-only model suitable for every garage temperature.
